My name is Volodymyr. I am from Ukraine, a country known as one of the largest IT service suppliers in Europe.

Ukraine is home to many successful IT product companies. Dozens of outsourcing providers choose to open their offices or even headquarters here. Ukraine's local IT industry makes up over 4% of the GDP and is the second-largest supplier of IT professionals to the EU, after India.

With over 15 years of experience in the IT industry, I’ve faced many challenges and gained top-tier expertise. I built an online payments management system for a Danish client while working for Europe’s major outsourcing company. I improved order processing KPIs at a food delivery giant in Germany. I also had a transformative freelance and consulting period before taking a remote role at a US company. There, I was invited to set up processes and lead an IT team to boost efficiency and predictability.

Throughout my career, I’ve been deeply involved in designing app architecture, setting up workflows and processes, planning team roles, and overseeing recruitment. I’ve seen many companies struggle with their processes. They are often overwhelmed by the broad range of methodologies and approaches for managing IT effectively. Many companies are taking their first steps in IT to handle competition. Others have established IT departments but feel they have become a burden.

I sought ways to help those experiencing hurdles with managing IT. That’s why I’m excited to start this newsletter! It encapsulates my knowledge and experience into digestible and actionable insights.

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